Site Unicorn Site Build Packages Comparison
Still Got Questions?
Not a problem! Our awesome herd of Magical 🦄's are here to help. We can help you tailor your exact Shopify website build so you can start, or continue in style, your eCommerce journey!
Shopify & Website Management FAQs
Will you teach me to use my new store?
We sure will! At Stie Unicorn, we believe in empowering you to confidently run your new store every single day. This means we will teach you exactly how to use your new store if you need.
For our full website builds (designed for those moving to Shopify) we provide personalised admin training videos that are recorded right on your actual store. So they are personalised for you.
We show you exactly how to update inventory, create products in your store and manage collections and day to day operations.
We can also offer you personalised training on any aspect of your new eCommerce store. Just ask us 🙂
What if I only need a few small changes, not a whole new website?
We can absolutely help with just a few small changes if you don’t need a full rebuild. We offer flexible website management to handle all of your updates, changes and fixes. You can choose our end of the month per hour billing starting at $150/hour, or we can chat about a retainer if you want regular work completed and want to jump the queue. If you are ready to chat about this reach out to us now.
Will I lose my current website traffic if I migrate to Shopify?
We know exactly how hard you have worked for your traffic to your current website, so we will do everything we can to carefully protect it.
As part of the migration process from another platform to Shopify, we include a planned URL redirection strategy to help ensure a smooth transition. This will also help you maintain your SEO momentum. We won’t lie - you may notice a little drop off, but we will do everything in our power to minimise any drop off you experience. Ready to chat about it? Reach out to us now.
What if my website isn’t getting sales and I have no idea why?
If your eCommerce website isn’t performing and getting you sales, but you are not sure what to do next, an eCommerce Website Audit is exactly what you need. We go through your store with a fine-tooth comb and give you a clear list of actionable items to implement. This is a great way to figure out what needs fixing without always guessing so your store works exactly as hard as you do!
Will I have to use Site Unicorn if I engage you on a monthly agreement?
Not at all! You are not locked in to only using us if you engage us to manage your website. You can select which items you give us to work on, and which items you elect to engage others for. You are not locked in at all. Our engagement agreement will last for 12 months, but that doesn’t mean you MUST use us at all. You can give us as much or as little work during that time as you are comfortable with.
Can I get a fixed price so I know exactly what a website build or refresh will cost?
Of course you can! We never want you stressing over budget surprises so we promise we will always be transparent on exactly what our costs will be to you. We chat with you to work out exactly what you want, and what you need and provide you with a fixed-price, zero-obligation quote. You will always know up front exactly what your costs will be. We also offer you flexible payment options as we complete the work. Chat to us about a fixed priced quote now.
How will I know how many hours I will be billed for at the end of the month on an ongoing website management agreement?
When you work with us in an ongoing capacity, you gain access to our online management portal. This portal (which we guide you through step by step) keeps a tally of all the billable time for the month, so you know exactly how much you will be billed for that month. This means you can budget and plan, because nobody likes financial surprises!